TriPac® Install Challenge has Officially Begun!

The aim of TriPac Install Challenge is to spread APU installation quality, efficiency and consistency learnings throughout the dealer body, making a better customer experience from day one. For every submission, your location will earn an entry into a drawing. 3 lucky locations will win a gift card for the Thermo King promotional store, so you can recognize your high quality install teams, furthering their engagement and performance. Submissions for the first phase of the Challenge will be accepted now through March 15, 2018. Click Here to access the submission form. Please see the Official Program Rules here. Watch the kickoff video to learn all about this exciting challenge!

National Technology Day

Please follow us on LinkedIn and join in on the social media fun while promoting the brand! Share this post with your network, it is a great way for you to interact with your customers and industry peers. Like and share now!

New TriPac Envidia Video

Take a look at the first video for the new TriPac Envidia all-electric APU. The new video highlights the benefits that make TriPac Envidia the right choice in all-electric APUs, including the longest runtime in the industry. This is a great video to share with your customers on social media!

Dealer Portal User Guide Has Been Updated:

Updates to the dealer portal have been implemented in September and October. The user guide has been updated to reflect these changes.

Great Results with ThermoLite™ Solar. Warranty is Extended!

Thermo King is so confident in our ThermoLite™ products, we’re extending the warranty to 5 years! This industry-leading warranty reflects the belief that ThermoLite is the premier solar product in the transport market. With the 5 year warranty, ThermoLite has a winning combination with the best warranty in the industry paired with the best product design and best dealer network for sales and installation.

Customer Spotlight: The Sky’s the Limit for Commercial Trailer Leasing

Family owned and run since 1964, Thermo King customer Commercial Trailer Leasing, Inc. (CTL) has embraced change, growth and new opportunities from its beginning. The company, which was founded by Joseph and Stephen Eisen, started out as a dry freight/flatbed local trailer lessor company servicing the New York and New Jersey area. Today, CTL is a full service trailer leasing company that has grown its fleet to more than 15,000 units, including refrigerated trailers and specialty equipment, and services a much broader and diverse customer base that extends throughout the United States and Puerto Rico.


Alternator Flyer – Share this flyer with your customers to showcase genuine Thermo King alternators, now with improved corrosion resistance!

2018 Dealer Standards Training Compliance Report Launched in TKU  - The 2018 Dealer Standards Training Compliance Report is now available in TKU to any Manager or TKU Manager. Please see the announcement for links to previous announcements regarding the requirements and instructions for pulling the report.

SB710 Alarm Code 699 and 627 Diagnostic Procedures - Alarm Codes 699 and 627 typically set intermittently and can be difficult to properly diagnose. Use the information in this bulletin to properly inspect, diagnose, and repair a unit with Alarm Code 699 or 627.
SB707 New Service TAP Version: V3.2.0 - Thermo King Intelligent Services (TKIS) is pleased to announce that Service TAP V3.2.0 can be used with Self-Powered Truck Units. Until now Service TAP could only be used with Trailer Units. Current users will see the immediate benefits by simply completing a Sync. For those users that have not previously installed the Service TAP application, your local Service TAP Admin can obtain the most current version of the application for installation.

Literature Published This Week Click here to see recently published technical manuals.